You can go to Start > Computer, or use the shortcut Windows Key + E to start it.
Once Windows Explorer is up Type ftp.domain.com into the address bar, that should connect you and cause it to prompt you for a password.
Just input the full username and password for the account you wish to connect to and hit Log On.
You now have an open FTP connection, you can drag and drop files to and from this windows and your computer to upload/download files.
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